Contact us
A question about a plan, an installation or an order? Send an email. A person reads it, and there is no phone menu in front of it.
Email support@usaesim.app
Write in any of the languages this site is published in; the answer comes back in the language you used.
Response time
We reply within one business day and usually much sooner. We work on European hours, so a message sent from the US in the evening is normally answered while you sleep.
Faster in the app
Once the eSIM is installed, write from inside the app: your plan details ride along with the message, which saves a round of questions.
Company
BILPP OÜTallinn, Estonia
support@usaesim.app
USA eSIM is operated by BILPP OÜ, a company registered in Estonia. Press and partnership inquiries reach us at the same address.